Privacy Policy

Last updated: September 1, 2025

This Privacy Policy explains our policies and practices regarding the collection, use, and disclosure of your information when you use our services. It also describes your privacy rights and how the law protects you.

We use your personal data to provide and improve our Services. By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have specific meanings as defined below. These definitions apply equally whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service. Under the GDPR, You may also be referred to as the Data Subject or User.
• Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to SCHIMA SYSNET AND SYSTEMS PRIVATE LIMITED, Chennai, Tamil Nadu, India. For the purposes of the GDPR, the Company is the Data Controller.
• Affiliate means an entity that controls, is controlled by or is under common control with a party ("control" meaning ownership of 50% or more of the voting securities).
• Account means a unique account created for You to access our Service or parts of our Service.
• DPDPA Digital Personal Data Protection Act, 2023 (DPDPA 2023).
• Website refers to Sysnet System and Solutions, accessible from www.sysnetsystem.in.
• Service refers to the Website.
• Country refers to: Tamil Nadu, India.
• Service Provider means any natural or legal person who processes data on behalf of the Company (for GDPR purposes, Service Providers are Data Processors).
• Third-party Social Media Service refers to any website or social network through which a User can log in or create an account to use the Service.
• Personal Data is any information relating to an identified or identifiable individual. Under GDPR and DPDPA definitions, Personal Data may include name, identification number, location data, online identifiers, and other identifiers.
• Cookies are small files placed on your device by a website to store browsing details and preferences.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Usage Data refers to data collected automatically through the Service (for example, IP address, browser type, pages visited, time spent on pages).
• Data Controller (GDPR) refers to the Company that determines the purposes and means of processing Personal Data.
• Do Not Track (DNT) is a concept promoted to allow internet users to control tracking of their online activities.
• Business refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of processing it.
• Consumer (DPDPA) means a natural person who is a India resident as defined under the law.
• Sale (DPDPA) means transferring a consumer’s personal information to another business or third party for monetary or other valuable consideration.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask You to provide personally identifiable information to contact or identify You. This may include, but is not limited to:

• Email address
• First name and last name
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include Your device's IP address, browser type and version, pages of our Service that You visit, time and date of Your visit, time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service through a mobile device, we may collect device type, unique device ID, IP address, operating system, mobile browser type and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track activity on our Service and store certain information. You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent, but some parts of our Service may not function properly if Cookies are disabled.

Cookies may be Persistent or Session. Persistent Cookies remain on your device when you go offline; Session Cookies are deleted when you close your browser. We use both types for the purposes described below.

Cookies We Use

• Necessary / Essential Cookies — Session Cookies. Administered by us to authenticate users and prevent fraudulent use of accounts.
• Cookies Policy / Notice Acceptance Cookies — Persistent Cookies. Administered by us to identify if users have accepted our cookie notice.
• Functionality Cookies — Persistent Cookies. Administered by us to remember choices like language or login details.
• Tracking and Performance Cookies — Persistent Cookies. Administered by third parties to track traffic and usage and to test features or ads.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service and monitor usage.
• To manage Your Account and registration.
• For performance of a contract (e.g., purchase agreements).
• To contact You by email, telephone, SMS, or push notifications regarding updates or service information.
• To provide You with news, offers and information about related goods and services, unless You opt out.
• To manage and respond to Your requests.

Sharing Your Personal Data

We may share your Personal Data in the following situations:

• With Service Providers: to monitor and analyze Service use, or to contact You on our behalf.
• Business transfers: in connection with mergers, acquisitions, or asset sales.
• With Affiliates: We may share information with affiliates who must honor this Privacy Policy.
• With Business partners: to offer certain products, services or promotions.
• With other users: when You share information publicly or interact in public areas of the Service.

Retention of Your Personal Data

We will retain Personal Data only as long as necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period, except when used for security or functionality improvements or when legally required to be retained longer.

Transfer of Your Personal Data

Your information may be processed at the Company's operating offices and in other locations where the parties involved in processing are located. This may involve transfer to jurisdictions with different data protection laws. By submitting Your information, You consent to such transfers. We will take reasonable steps to ensure Your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will notify You before any such transfer and of any change in privacy practices.

Law enforcement and legal requirements

We may disclose Personal Data if required by law, to protect rights or property, to prevent wrongdoing, or to protect users' safety.

Security of Your Personal Data

We strive to use commercially acceptable means to protect Your Personal Data, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Personal Data only as needed to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Analytics

We may use third-party analytics providers to monitor and analyze how our Service is used. For example, Google Analytics may be used to track and report website traffic. You can opt-out of Google Analytics tracking by installing the official Google Analytics opt-out add-on for your browser.

Email Marketing

We may use Your Personal Data to send newsletters, marketing or promotional materials. You can opt-out of such communications by following the unsubscribe link in any email or contacting us directly. We may use email marketing service providers to manage and send emails.

GDPR Privacy

Legal basis for processing under GDPR

We may process Personal Data under the following bases: consent; performance of a contract; legal obligations; protection of vital interests; public interest; or legitimate interests pursued by the Company.

Your rights under the GDPR

If you are within the India, you have rights including access, correction, deletion, data portability, objection to processing, and withdrawal of consent. To exercise these rights, contact us. We may verify your identity before responding.

DPDPA Privacy

Your rights under the DPDPA

If you are a India resident, you have rights including notice, access to disclosures, the right to opt-out of sale, deletion, and to not be discriminated against for exercising your rights. To exercise these rights, visit our "Do Not Sell My Personal Information" page or contact us.

Timing

We will provide required information free of charge within 45 days of receiving a verifiable request. This period may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Do Not Sell My Personal Information

We do not sell personal information. However, Service Providers (for example, advertising partners) may use technologies that constitute a "sale" under CCPA. Opt-outs are browser-specific and may require re-opting after clearing cookies or changing browsers.

Do Not Track

Our Service does not respond to Do Not Track signals. Some third-party sites may track you; check their privacy controls or your browser settings to indicate DNT preferences.

Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such data, please contact us so we can remove it.

Links to Other Websites

Our Service may include links to third-party sites with their own privacy practices. We are not responsible for those sites' policies or content.

Changes to this Privacy Policy

We may update this Privacy Policy occasionally. We will notify You of important changes by posting the new policy on this page and, where appropriate, via email or a prominent notice on our Service. The updated policy will state the "Last updated" date at the top.